It’s interesting to see how user experience design advances now that we managed to understand what it means. I think artificial intelligence will become a huge part of user experience over time and that we will spend more time on developing clever integrations to third parties than developing our own “dumb” interfaces. That’s why I…
Automated customer lifecycle marketing will be the future of email marketing To look forward to the future of email marketing 2020 – a new report I have contributed to from Litmus, I believe we need to look back to appreciate how little the support for marketers from email marketing platforms has evolved to deliver customised…
As logo and brand designers, our work starts long before the first concept sketches, and finishes long after the last perfectly placed pixel. Our work requires so much more than just creative ideas and technical skills — it compels us to be a marketer, strategist, psychologist, salesperson, showman and project manager at the same time. It’s difficult,…
Optimise your customer analytics by getting the models right Customer analytical models can deliver huge value for companies that invest in them to improve their sales and marketing activities. But even well-known big brands can get it wrong when designing, implementing and operating these models. From Barclays to John Lewis, Cineworld to Pizza Express, businesses…
Using tables and flow charts to visualise and plan automated contact strategies Research shows that behavioural email marketing is a powerful technique to automatically follow-up online customer actions to help increase conversion to sale at a low cost. Here are some common examples of event-triggered email sequences: Welcome sequence for a new subscriber or lead…
Augmented reality is generally considered to be very hard to create. However, it’s possible to make visually impressive projects using just open source libraries. In this tutorial we’ll make use of OpenCV in Python to detect circle-shaped objects in a webcam stream and replace them with 3D Earth in Three.js in a browser window while…
Google’s new Autotrack library enables additional tracking of site visitor interactions Value: Recommended link: Google Analytics announcement about the Autorack plug-in If you’ve been involved with customising Google Analytics for different businesses, you will know there are some oddities which make it difficult to track some on-site user interactions which are helpful to know. For…
Free icons are a great way to spice up your work with small effort. While some of them are plain useful, others give a project a fun twist. The following collection of free icon sets offers both — payment provider icons just like summer goodness to help you over a rainy day. All icons can…
The potential to completely transform your digital marketing using any combination of these five emerging technologies is not to be underestimated Technology and marketing go hand in hand, and more so than you might think. If it were not for the technological advances in the 1980s and the emergence of databases then relationship marketing would…
New announcement that Accelerated Mobile Pages (AMP) are starting to appear in mobile news carousel Importance: (For Site Owners / Design and CX professionals ) Recommended source: Accelerated Mobile Pages project and latest announcement Update February 2016: Google has started rolling out Accelerated mobile pages to certain mobile search results. The changes have come a…
